8ta 3G Modem Issue Resolved


Recurring problem with 8ta 3G Modem

I have previously enthused over the 3G service package from 8ta Telkom South Africa, but mentioned one problem with the modem or software in my 1st month use review.

“the application has a tendency to ‘freeze’. It shows it is connected, but other apps, e.g. browsers and mail clients cannot connect to the net. A manual disconnection just leaves the modem reporting it is disconnecting, and cannot be closed without using Task Manager to force a close”

At the time of posting the article I mentioned I suspected it was something to do with my system, not the modem or the software.

“This may be a purely local issue with the PC in use”

Finally got round to sort out a few things for myself that have been left for ages.

Huawei Modem Instability  fixed

Huawei E1820 3G Modem
Huawei E1820 3G Modem

The Huawei E1820 Modem software app was uninstalled, and the modem moved to a rear panel USB port, instead of the front panel port it had been plugged into initially…

Additionally, the no longer used modem drivers and software (for the previous Voda service modem) were removed from the system.

End result – modem has been completely stable now for 8 days – more than 100 hours of connection time.

Possibly the older Voda software drivers were causing the problem, more likely the Huawei E1820 prefers the USB2 port it now inhabits (the front panel ports are USB1). Better still, it is now connected to a USB cable, whereas when using the front port, it would only work plugged directly in to the socket – suspect a power availability issue there

A local system problem only

The conclusion must be drawn that the 8ta 3G modem problem was purely a local machine problem and not anything wrong with the hardware or software. The service remains in my view the best value mobile connectivity option available in South Africa at present.

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About Mike

Web Developer and Techno-geek Saltwater fishing nut Blogger

Posted on October 9, 2011, in 3G, Connectivity, Internet, Product Review, Software, Windows and tagged , , , , , , . Bookmark the permalink. Leave a comment.

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